20.10.2020. 6PM | Porosz Péter

Independence From The Channel - The Essence Of The Digital Customer Experience

The DBX team welcomes you to our new blog in which we would like to share the news and generate a discussion from the world on customer communication technologies. We believe that communication which is idenpendent of the channel (a.k.a. 'omni-channel' communication) is the essence of the much coveted customer experience. As a starter we set out to provide a high level overview of the topic and then dive deeper into certain aspects in subsequent posts. Join us and join the discussion!